Seminář: Modeling Life Events in Life Cycles of Public Administration Objects

Life events (life situations) are usually understood as a specific view on public administration activities which is close to their clients: citizens. This view usually helps to effectively and client-friendly organize the web platform of the public authority. However, the real meaning of life events is more essential. Such a view allows regarding the public administration activities as consequences of real events in real lives of the public administration’s clients. We will introduce an approach to the analysis of life situations in the context of life cycles of the public administration objects and the use of this approach in a real ongoing project. The relation of life events to the public administration processes, their relation to e-government, and also some general methodological contributions will be discussed and illustrated with examples from the project.